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Salesforce Community - Intmist

Salesforce Community and Site.com URL redirect management: An Easy Way

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A large number of companies and organisations are migrating to Salesforce communities from Salesforce portal and there sometimes a problem occurs: if a community is created on https://www.example.force.com/login and a user enters the url https://www.example.force.com, show this page

Salesforce communities

 

No organisation wants to show these type of pages anywhere on Site. Here is the simple way to maange this situation in a short post.

To make url redirect to correct web address Salesforce has provided “URL Redirect” feature by which community redirect can be managed.

 

1. Go to Setup > Develop > Sites

2. Select the Site which need to be mapped to Redirect

Community URL Redirect - intmist

 

3. Click on URL Redirects button

Community URL Redirect - intmist

 

Provide source url which should be redirect to correct path and enter Target url where the URL should be there. So in example if user enters http://www.example.com/tset it will redirect to http://www.example.com/test

 

4. Click on Save button to add the rule.

 

Test the Rule ! Now user will automatically redirect to desired URL without any hassle if it is entered incorrectly.

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Author: Ashwani

Senior Lead Salesforce Consultant and Developer For any question please contact us at ashwanicloud@gmail.com

One thought on “Salesforce Community and Site.com URL redirect management: An Easy Way

  1. Hi,

    Need help on the same, we are defining source url in site url redirects as ” /example’ “and need to redirect this to ” /example ” but on adding this to url redirect it gives error like source url is not valid.

    This is happening in case when we add apostrophe( ‘ ) special character in our source url.

    Like

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